General Terms and Conditions

• Prices shown on this website are the suggested retail prices for sales in the United States only. Prices are subject to change without notice.
  
• Foreign sales must be made through an authorized foreign reseller and prices may be higher.
  
• All prices for U.S sales are FOB ALLENTOWN, PA U.S.A.
  
• All sales made by company purchase order require two credit references and one bank reference.
  
• First orders must be paid in advance or via COD.
  
• All products remain the property of The Evergreen Group Inc. until complete payment is received.
  
• Shipping mode is determined by The Evergreen Group Inc. unless specified otherwise. While we attempt to use the most effective carrier, no assurance can be made that the lowest cost carrier will be used.
  
• Shipping charges, insurance, duties, and taxes are added to invoice. You may provide The Evergreen Group with your carrier's account name and number if you prefer.
  
• Restocking and return charges are 25% of goods plus shipping charges, duties, taxes, and repair charges. Please note, software products are not returnable due to the nature of the product.
  
• All returns must be made within 30 days of receipt of order with a valid RMA number.
  
• Generally, our terms are net 30 days, once credit has been established.
  
• Pennsylvania customers must add 6.00% sales tax, unless a valid tax exempt certificate has been submitted and acknowledged by The Evergreen Group Inc. prior to order shipment.
  
• Payment must be in U.S. Dollars via corporate check, money order, or wire transfer. All wire transfer fees must be paid by purchaser.